Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
IBM

Technical Support Specialist

Job Description
Provide and process information in response to inquiries, concerns, and requests
- Diagnose and resolve technical, hardware and software, issues
- Research required information using available resources
- Offer alternative solutions where appropriate with the objective of retaining customer and client business
- Redirect problems to appropriate resource

Required Technical and Professional Expertise

- Troubleshooting backgroung
- Fluent in English

Preferred Tech and Prof Experience

- Troubleshooting background
- Fluent in English
- From a BPO Company

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Want more jobs like this?

Get jobs delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Job ID: ibm-146035BR
Employment Type: Other

Company Videos

Hear directly from employees about what it is like to work at IBM.

This job is no longer available.

Search all jobs