Technical Program Manager - Cloud Brokerage Platform

Job Description

IBM Cloud Brokerage Services (ICBS) business unit is seeking an experienced, results-driven Technical Program Manager who will play a key role across Product Management, Engineering and Delivery teams in driving huge projects that span the organization. The Brokerage Technical Program Manager is responsible for providing overall governance, alignment and visibility in the enablement of the roadmap for Brokerage Offerings. This position requires high levels of coordination, organization and leadership skills to drive the enablement of Brokerage roadmap cross-functionally with our Sales, Offering, Product, Engineering, Delivery and Operations teams.

The ICBS team develops applications for hybrid cloud management across the lifecycle of plan, order, deploy, operate and govern customer workloads. Following a recent expansion of our strategic roadmap, we are expanding our roadmap to help us accelerate growth and deliver long-term value and customer success.

As a Technical Program Manager, you will primarily be responsible for working closely with...

  • Product Management and Delivery teams in the definition and prioritization of requirements and publishing of the roadmap

  • Engineering in assessment, sizing, commitment and enablement of the committed roadmap and provide governance, alignment and visibility of the end to end operations

You will have ownership over release management. As the Release Manager you will own the Release Management lifecycle which includes the following core focus...

  • Scheduling, coordinating and management of releases across various applications and offerings

  • Creating reports/dashboards and executive updates for the projects managed by Brokerage Operations Office

  • Driving special projects assigned to the Brokerage Operations Office

  • Preparing documentation for senior executives and align roadmaps with organizational objectives

  • Provide governance, bring alignment and visibility across cross functional teams within the Brokerage business unit

The successful candidate will be tenacious, ambitious, and self-directed with a passion for program management. Sporting a unique blend of strong relationship management and business skills, you will also bring a track record of strong follow-through, project completion, and consistently keeping commitments to your stakeholders.You are a strong leader, able to communicate clearly and compellingly at all levels of the organization.


  • Define the process, outline tenets, analyze data, drive performance improvements, create a management system and influence resource allocation for all stages of execution (from product management to delivery) of the Brokerage Offering roadmap

  • Provide governance for roadmap enablement, bring alignment and visibility across cross functional teams

  • Work closely with product management and engineering teams to build, publish and enable the roadmap to launch new features and capabilities

  • Drive internal and external process improvements across multiple teams and functions.

  • Handle multiple contending priorities simultaneously in an exciting environment.

  • Owns the Release Management lifecycle which includes scheduling, coordinating and management of releases across various applications and offerings

  • Conduct Release Readiness reviews, Go/No Go Reviews

  • Coordinate internal education on new features and products

  • Create key metrics and identify opportunities to make tactical improvements to the release management process

  • Drive special projects assigned to the Brokerage Operations Office

  • Build and maintain reports/dashboards and compiles executive status updates as assigned

  • Responsible for documentation of processes, managing and tracking process improvements

  • Manage and appropriately escalates: delivery impediments, risks, issues, and changes associated to the product development initiatives

  • Ability to lead and motivate cross-functional teams and interact with all levels

#projectmanagement #PaaS @IBMCloud #SDLC #API #Swagger #Ansible #Jenkins #Ansible #devops #releasemanagement @IBM_CTS #XaaS #SCRUM #IBMToday #CICD #Docker #sso #Kubernetes #SaaS @caffeinate_adam #IBMCTS_IIB


Required Technical and Professional Expertise

  • 10+ years of Technical Project Manager experience with gradually increasing responsibilities and a demonstrated understanding of Project Management processes, artifacts and tools

  • Experienced Agile practitioner and champion

  • Ability to interact professionally with a diverse group; developers, product owners, and subject matter experts

  • Ability to define, develop and lead large programs in a fast-paced, rapidly changing environment

  • Hunger for challenge and opportunity

  • Rapid learner who thrives in a fast-paced environment

  • Exceptional collaboration and relationship-building skills - with the ability to develop working relationships at all levels of management, both inside and outside ICBS

Preferred Tech and Prof Experience

  • Certified Scrum Master OR Project Management Professional Certification or equivalent

  • Ability to multitask and manage multiple projects at one time.

  • Exceptional written and verbal communication capabilities.

  • Excellent analytical skills (critical thinking, problem solving, and decision making skills)

  • Ability to operate successfully in ambiguous environments.

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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