Senior User Experience Designer

Introduction
Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you?  If so, read on!

Your Role and Responsibilities

Join the IBM Brokerage Design team's mission to build revolutionary business and consumer products that change the way people think and work.

Our environment is ever changing and requires a candidate who is flexible, thrives in ambiguity, and can collaborate across cross-functional groups and locations.

We are looking for an experienced, hands-on User Experience (UX) Designer with a passion for innovation, creativity, quality, and bringing new capabilities to market that delight and inspire users.

Responsibilities Include

  • Communicate the intended experience through artifacts such as concept maps and models, storyboards, sketches, wireframes, taxonomies, workflows and design specification
  • Collaborate closely with product managers and development to take projects from early business requirements to rapidly create and validate a product vision
  • Defend design choices using previous user research, heuristics and usability standards
  • Lobby for and plan validation activities to ensure a delightful user experience
  • Work closely with Design Researchers to understand stakeholders, users and the markets in which they operate
  • Work closely with Visual Designers and Front-end developers to ensure intended experiences are carried through

Skills Required
  • Demonstrated ability to produce low-fidelity sketches on tight schedules
  • Demonstrated ability to synthesize real user feedback into designs
  • Demonstrated ability to create click through prototypes to test and validate working hypothesis with users.
  • Demonstrated knowledge of responsive design techniques for different form factors (desktop vs. mobile)
  • Working knowledge of how compositions translate to HTML, JavaScript and Cascading Style Sheets (CSS) used to deliver feasible designs
  • Demonstrated written and verbal communication skills, including techniques to persuade and negotiate and the ability to articulate alternative approaches
  • Demonstrated communication, presentation skills and attention to detail
Please attach your portfolio for consideration (URL or PDF).
Qualifications
  • Bachelors Degree, or equivalent work experience
  • At least 5 years experience in as a user experience designer, interaction designer, information architect, or similar role with a customer focus.
  • At least 5 years' experience in working experience with Adobe Creative Cloud, Omnigraffle, InVision and/or other design tools.
  • At least 2 years experience in Agile, Scrum and Lean approaches.
  • At least 5 years experience in working in a collaborative team and directly with developers implementing designs.
  • At least 2 years experience in producing accessible designs.
  • Readiness to travel 20% travel annually
  • English: Fluent

Preferred Skills
  • Bachelors degree, or equivalent work experience
  • At least 1 year experience in designing for Natural Language Processing (NLP) or artificial intelligence.
  • Experience designing enterprise software, SaaS applications for large-scale user bases, or application platforms (e.g. content management systems, e-commerce platforms, application development platforms, etc.).
  • Experience applying lean principles to create User Experience


Required Professional and Technical Expertise
  • Demonstrated ability to produce low-fidelity sketches on tight schedules
  • Demonstrated ability to synthesize real user feedback into designs
  • Demonstrated ability to create click through prototypes to test and validate working hypothesis with users.
  • Demonstrated knowledge of responsive design techniques for different form factors (desktop vs. mobile)
  • Working knowledge of how compositions translate to HTML, JavaScript and Cascading Style Sheets (CSS) used to deliver feasible designs
  • Demonstrated written and verbal communication skills, including techniques to persuade and negotiate and the ability to articulate alternative approaches
  • Demonstrated communication, presentation skills and attention to detail
Please attach your portfolio for consideration (URL or PDF).

Preferred Professional and Technical Expertise
  • Bachelors degree, or equivalent work experience
  • At least 1 year experience in designing for Natural Language Processing (NLP) or artificial intelligence.
  • Experience designing enterprise software, SaaS applications for large-scale user bases, or application platforms (e.g. content management systems, e-commerce platforms, application development platforms, etc.).
  • Experience applying lean principles to create User Experience


About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM
What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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