Salesforce Technical Lead

Job Description
IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
Bottom line? We outthink ordinary. Discover what you can do at IBM.
The Salesforce Technical Lead is responsible for the design of the technical applications as well as for recommending best practice solutions based on client business needs. This individual map business requirements to system / technical & integration requirements. A Technical Lead is responsible for the specific technical objectives within an implementation and provide leadership to developers & business analyst for multiple technical portions of projects at any time. They lead functional specification design sessions and technical architecture sessions for enterprise clients and demonstrate thoughtful leadership related to emerging web technologies, web design integration, prototyping, database driven content, and web based user interfaces. In this capacity, this person is expected to provide various options to meet the clients state requirements that blends both Salesforce capabilities as well as 3rd party software recommendations and integrations. A Technical Lead is responsible for the supervision of resources in the writing/execution of the technical spec's jointly with the Functional Lead and engagement team. This resource is on point for the mapping of client's requirements to SightLine and managing the technical team in developing the proper configuration and implementation for the client. This person is responsible for developing in D/HTML, CSS, JavaScript, DOJO, AJAX and other technologies. The Technical Lead has a strong understanding of relational databases within a developed competency around MS SQL Server, MySQL, or Oracle. • Responsible for the overall delivery and quality of the Technical & Data Integration workstream
• Oversee and contribute to the technical & data integration solution from design to code level
• Work with Product Owner to understand requirements and prioritize development/enhancement requests
• Structure, plan and lead design sessions
• Lead the delivery team to achieve workstream tasks/milestones
• Prioritize development and enhancement requests for the salesforce workstream
• Collaborate with other workstream technical leads to develop integrated solutions and resolve dependencies
• Work closely with Product Owner and Project Manager to provide progress updates and ensure the management of any delivery risks or issues
• Structure and lead prototype demos and collect feedback from Product Owner
• Support and execute release planning activities
• Manage salesforce environments and ensure code and data continuity across environments
• Identify environment strategy and conduct environment refreshes if necessary
• Monitor application upgrade activities
• Identify, resolve and/or escalate infrastructure issues
• Coordinate organization technical support resources (e.g., network infrastructure, hardware, etc.), as required
• Manage change control processes
• Provide coaching and development guidance to delivery team members

BENEFITS
Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.

CAREER GROWTH
Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:
  • Skill development: helping our employees grow their foundational skills
  • Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee's strengths and career aspirations
  • Diversity of people: Diversity of thought driving collective innovation

In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.

CORPORATE CITIZENSHIP
With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!
(2252) PSHJ

Required Technical and Professional Expertise

  • 3+ years experience with Salesforce application development.
  • 3+ years of previous professional services or consulting experience.
  • 3+ years of experience managing a development team of 2-5+ resources and consulting experience
  • 3+ years of experience working in Lightning/Communities, APEX class / coding, Custom coding, Process Builder, Triggers, Visualforce, Workflows, CSS, HTML, Java, Templates and Web Services.
  • 3+ years of experience with custom application development in Force.com, utilizing Visual Force and Lightning Components/Framework
  • 3+ years of experience with designing and implementing custom applications on Force.com using APEX programming
  • 3+ years of experience with object modeling in Salesforce and understanding of fundamental database concepts.
  • 3+ years of background in application development using technologies like HTML, CSS, and JavaScript
  • 3+ years of experience with integrating with the Salesforce platform using the REST/SOAP APIs or Data Loader


Preferred Tech and Prof Experience

  • Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Microsoft Dynamics)
  • Salesforce Certified Application Architect
  • Salesforce Certified Integration Architecture Designer
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified System Architect
  • Salesforce Certified Mobile Solutions Architecture Designer
  • Salesforce Platform App Builder certification
  • Salesforce Certifications Service Cloud Consultant
  • Certified Scrum Master
  • Experience with both agile and waterfall implementation methodologies
  • Working within the Federal Government (0-3+ years exp)
  • Active Federal Clearance or ability to be cleared


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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