Salesforce Consultant (Chicago) - Bluewolf

Job Description

We are Bluewolf, an IBM Company. As part of the IBM family, we are the next generation Salesforce consulting firm devoted to innovative design, technology and partnership to transform businesses and get our clients to the future first. With our award-winning services, we help organizations come up with simple solutions to their customer experience problems through customization across the entire Salesforce platform. We are currently looking for an articulate Consultant to join our dynamic team. Key responsibilities for this Consultant role include:

  • Successfully build and nurture long-term client relationships

  • Evaluate and manage multiple customer solutions and projects effectively

  • Collaborate frequently with team members to design appropriate solutions and execute projects in a timely manner

  • Configuration of client Salesforce platform including structure and functionality, troubleshooting, deployment and upload of data

  • Preparing client presentations, transcribing key notes during Business Process Reviews and collecting feedback

  • Training clients and Administrators

Required Technical and Professional Expertise

  • Bachelor's Degree in area(s) related to Business and/or Technology

  • 2+ years of project/relationship management experience, preferably as a Consultant

  • 25-50% of national/international travel

  • Exposure to Salesforce strongly preferred, knowledge of CRM, SFA, ERP systems a must

  • Must possess strong oral and written communication skills

Preferred Tech and Prof Experience

Salesforce Certification

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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