Sales Development Representative - Automation Platform Software Portfolio

Introduction

Join IBM's Automation Platform Software team as a Sales Development Representative (SDR) and be at the forefront of driving automation and AI transformation for enterprises around the globe. This role is pivotal in accelerating our clients' success by improving their ability to manage assets, automate IT operations, integrate complex workflows, monitor applications, enhance business efficiency, and deliver smarter business outcomes with IBM's automation technology.

Your work will help enable organizations across various sectors to turn operational challenges into actionable insights and measurable results through IBM's industry-leading solutions including Maximo Application Suite, Instana, Turbonomic, Aspera, Sterling, Verify, App Connect, MQ, NS1, and Video Streaming, etc.

At IBM, we're committed to an inclusive environment that fosters growth and development. With state-of-the-art onboarding and a culture that champions learning, you'll be set up to make a significant impact and achieve success. Our collaborative sales environment is built on the contribution of each team member, where passion and innovation drive our clients to invest in IBM's products and services.

Your role and responsibilities

As a Digital Sales Specialist you'll become a trusted go-to expert. You'll collaborate with colleagues across the Sales team - advising and supporting on client engagements throughout the critically important early phases of the sales cycle, and helping to lead prospects to our award winning cloud solutions.

Your primary responsibilities will include:

• Client Engagement: Be IBM's premier point of contact for inbound sales inquiries related to our Automation software portfolio, ensuring swift lead qualification and response time.
• Solution Alignment: Understand client business requirements and align them with IBM's tailored automation solutions, focusing on new client acquisition.
• Territory Collaboration: Work directly with territory sales teams to identify target accounts, align outreach strategies, and execute coordinated prospecting campaigns that expand pipeline coverage.
• Partner Collaboration: Work closely with IBM Business Partners to conduct outbound prospecting, qualify opportunities, support deal registration, and collaborate on follow-through to advance opportunities through the sales cycle.
• Outbound Prospecting: Conduct proactive outbound outreach through calls, emails, and digital engagement to identify new automation opportunities and drive meaningful client conversations.
• Lead Conversion: Convert potential leads into Sales Qualified Leads (SQLs) for further development by IBM sellers and Business Partners.
• Digital Proficiency: Use digital tools and social platforms to enhance IBM's brand visibility and foster client relationships, including conducting virtual demos for select products.
• Client Interest Management: Handle both explicit and implicit client interests, researching prospects to identify key stakeholders and tailoring outreach to generate meaningful engagement.
• Sales Execution: Identify new opportunities, manage the transition of client interests to SQLs, and ensure the involvement of the right technical stakeholders.
• Growth Management: Keep abreast of IBM's offerings and campaigns, articulating the unique value of our products, especially in comparison with competitors.
• Performance Measurement: Success will be measured not only by your SQL attainment and activity levels but also by the quality of your qualifications and their conversion into wins.

By joining our team, you'll be instrumental in helping IBM lead the way in automation leveraging your skills and our innovative solutions to make a measurable difference for clients. Apply now to embark on a fulfilling career path that not only advances your professional growth but also contributes to transforming how organizations operate in an increasingly automated world.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Proven experience in lead generation and sales development within the tech industry or a similarly complex field.
• Demonstrated ability to consistently meet targets in fast-paced environments by fostering collaboration.
• Proficiency in verbal and written communication across digital platforms.

Preferred technical and professional experience

• Hustle and Can-Do Attitude: A relentless drive to pursue new business opportunities and overcome challenges with a positive, problem-solving mindset.
• Organizational Prowess: Outstanding organizational, time management, and prioritization skills, capable of balancing inbound agility with consistent outbound activity.
• Educational Foundation: Bachelor's degree from an accredited college or university.
• Adaptability: Thrives in a fast-paced environment with competing priorities and last-minute requests, showcasing an ability to swiftly adapt and excel.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

Client-provided location(s): Austin, TX

Job ID: IBM-72371

Employment Type: OTHER

Posted: 2025-11-13T18:49:46