Product/Offering Manager

Job Description

IBM, Resilient Product Manager

Resilient's mission is to help organizations thrive in the face of cyber-attacks or business crisis. Our award-winning Incident Response Platform (IRP) empowers security teams to analyze, respond to and mitigate incidents faster, smarter and more efficiently. Resilient is the industry standard for incident response. Our IRP integrates all other security technologies into a single hub and provides easy workflow customization and process automation. Armed with Resilient, security teams can have best-in-class response capabilities.

Product Manager

In this role you'll get to define and help bring to market extensions to the Resilient platform as well as manage and contribute to the Resilient Community. This will start with defining and bringing to market Resilient apps from our lab, partners, and the community, but over time could include other new Resilient modules that drive additional revenue, or aspects of the core Resilient platform. This will also include serving as a key organizer, spokesperson, and evangelist on the Resilient Community. Reporting to the VP of Product Management and Co-Founder, this newly created role will work closely with Customers, Engineering, Partners, Marketing, and Business Development to define, build, and manage new Resilient extensions. As the owner for these offerings, you will manage delivery based on an agile, portfolio management approach and be in charge of the many day-to-day details required to define and bring these offerings to market.

Key Responsibilities:

• Frequently interact with existing customers, prospects, and partners (ex. 3 rd party software developers) to understand their needs and translate those needs into Resilient extensions.

• Define use cases to be supported by Resilient apps / extensions, articulate them in user stories, and work with Engineering and/or Partners to get them built

• Serve as a primary manager of / contributor to the Resilient Community, fostering robust collaboration between Resilient customers, employees, and 3 rd parties

• Partner with the VP PM and others in Product Management to coordinate the delivery of your offerings in the context of the broader product roadmap

• Attend daily engineering standups and planning meetings to help drive priorities, negotiate trade-offs, and otherwise advocate and coordinate product delivery.

• Prepare for and participate in formal monthly roadmap review sessions

• Manage and report weekly, monthly, and quarterly KPIs, including offering delivery.

• Partner with Marketing to ensure they have the offering information they need to be successful.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

  • Prior product management experience, preferably including an app ecosystem and development community
  • Detailed knowledge of security technologies and markets
  • Highly organized, detail-oriented, motivated, and well-suited to a fast-paced and dynamic environment
  • Excellent written, verbal, and presentation skills
  • Strong performer with a proven drive to succeed
  • Proven ability to collaborate and develop positive business relationships both internally and externally
  • Familiarity with Jira/Rally, etc. platforms and Agile / Scrum environments
  • Can hit aggressive deadlines while delivering high quality work
  • Ability to work independently in changing environments, and the ability/willingness to learn
  • Strong work ethic, personal integrity, and passion for building the next big thing


Preferred Tech and Prof Experience

Preferred Tech and Prof Experience
  • 3+ years of prior product management experience


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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