Operations Production Analyst-Mainframe Scheduling

Job Description
Job description:
This role will need to fo llow US office hour, provides technical support and administers the process and control tools to manage IBM account's batch environment.

1. Responsibility:

  • Monitor functional ID's and respond to requests in a timely manner.
  • Perform and provide technical support for batch job scheduling and promotions.
  • Provide first line production services support to operations for batch enquiries. This may include on-call coverage where after hours support coverage is required.
  • Liaise with other IT Operations and service delivery groups.
  • Ensure all assigned problem and change records are resolved within defined guidelines.
  • Provide general housekeeping support for production services' products, batch jobs and processes.
  • Work with and towards standardized processes and tools.
  • Gatekeeper of all the batch scheduling standards and ensure that they are followed as per client specifications and requirements

2. Requirement:
  • B achelor or above, major in computer science or engineering is preferred.
  • Interested in IT service delivery and willing to work on night shift.
  • Have experience in mainframe and/or previous production control experience is a plus.
  • English (Read/Write/Listen/Speak) : CET 4 or above with a good level of spoken English


Required Technical and Professional Expertise

Requirement:
  • B achelor or above, major in computer science or engineering is preferred.
  • Interested in IT service delivery and willing to work on night shift.
  • Have experience in mainframe and/or previous production control experience is a plus.
  • English (Read/Write/Listen/Speak) : CET 4 or above with a good level of spoken English


Preferred Tech and Prof Experience

none

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


Back to top