Offering Manager

Job Description
About IBM
IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Business Unit Introduction
IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services - be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services
Who you are:

  • The Offering Manager owns the strategy for a Digital Workplace, determines its user value proposition, and defines the differentiated offering
  • Understands the market opportunity and requirements, sets detailed direction and priorities across disciplines to bring offering to market.
  • Leverages a team of development managers to build the solution, possibly adopting Agile development processes.
What you'll do :
  • You will be aligned to Digital Workplace Services markets; Workplace Support Services, Managed Mobility, Virtualization, Collaboration services and Networking and Security aspects of Digital Workplace.
  • Develops and delivers innovative offerings to market, defining all offering elements and value proposition including components (e.g., services, products, etc.), functionality, UI/UX needs, customer success, digital engagement, APIs, and ecosystem requirements.
  • Brings fresh thinking from experience building business cases, launching differentiated offerings, and designing new Go To Market strategies.
  • You will across disciplines/Units to launch new offerings or features with demonstrated commercial success.
  • You are expected to lead cross discipline teams, drawing upon resources and expertise across IBM.
  • The focus is on creating complete offerings that may include services - or are solely services - as well as ecosystems, go to market, and enablement. Offering Management practitioners will be delivering client success and creating the right digital engagement experiences.
  • Sets direction for design, sales, and marketing to plan innovative go-to-market strategies.
  • Determines marketing investment by channel, converts technical positioning into key market messages, and indicates which specific competitors and offerings IBM's messaging and outreach must position against.
  • Maintain close relationships with marketing communications and sales management teams and leverage superior communication skills to socialize offering differentiation by market segment and client profile/cohort.
  • Experience in managing Profit &Loss, profit pressures, and making trade-off decisions.
How we'll help you grow:
  • You'll have access to all the technical and management training courses you need to become the expert you want to be
  • You'll learn directly from expert developers in the field; our team leads love to mentor
  • You have the opportunity to work in many different areas to figure out what really excites you


Required Technical and Professional Expertise

  • Develops and delivers innovative offerings to market, defining all offering elements and value proposition including components (e.g., services, products, etc.), functionality, UI/UX needs, customer success, digital engagement, APIs, and ecosystem requirements.


Preferred Tech and Prof Experience

None

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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