Network Operator

Job Description
Within the IBM Client Innovation Centre our professionals offer high level engineering service and ensure the operation of business-critical IT systems of different clients. We are looking for Network Operators, who will be responsible for the operation of huge network infrastructures for international clients all over the world.

ROLES AND RESPONSIBILITIES

  • Monitoring Cisco and Viptela routers and switches, loadbalancers, wireless controllers
  • Opening and handling of incidents
  • Troubleshooting of LAN, WAN related impairments and outages
  • Communicating with local contacts, providers and network engineering
  • Solve network problems based on well-defined processes and checklists as fast as possible
  • Problem determination associated with BAU and new project installs.
  • Management of problems and escalations where required
  • High awareness of individual customer service levels, SLAs when dealing with problems.
  • Callout services to third parties (eg vendors) as require

QUALIFICATIONS
  • Hands on experience on network devices: Router, Switches, firewalls, Wireless AP
  • Able to work in different shifts Monday to Sunday 24/7
  • Good communication skills to interface Engineering, customer, vendor and third-party personnel.
  • Customer oriented personality
  • Self-motivation in handling and solving of problems
  • Intermediate command of English
  • CCNA certification

WHAT WE OFFER
  • Attractive compensation package with competitive base salary and benefits
  • High-quality trainings and opportunities to acquire official professional certificates
  • Long-term career development opportunities within IBM, including over 170 countries
  • Nice work environment in Budapest, Infopark
  • Employment for an indefinite period within a company with a powerful reputation for success, which is focused on innovation, growth and future technologies

IBMHAIS1

Required Technical and Professional Expertise

  • Hands on experience on network devices: Router, Switches, firewalls, Wireless AP
  • CCNA certification
  • Able to work in different shifts Monday to Sunday 24/7
  • Good communication skills to interface Engineering, customer, vendor and third-party personnel.
  • Customer oriented personality
  • Self-motivation in handling and solving of problems
  • Intermediate command of English
  • Clean criminal record (Erkölcsi bizonyítvány)


Preferred Tech and Prof Experience

Fluency in Hungarian language

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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