Linux/UNIX Systems Administrator III

Job Description
IBM has a need for a Linux/UNIX Systems Administrator II with the ability to complete assignments in a high volume, dynamic environment. This position is focused on the shared development and management of IBM's internal infrastructure of physical and virtual hosts. This is a great opportunity for technical growth and acquiring new skill sets. Troubleshooting and supporting many of IBM's products and tools is a strong aspect of this role, and will allow for innovative ideas to improve performance, issue mitigation, and workflow. The perfect candidate will have experience with Linux/UNIX, as well as exposure to multiple aspects of technology. This role requires the ability to adapt to change, continuously improving the services we offer as the premier hosting provider.


  • Responsible for all aspects of management, administration, and support of IBM Cloud SoftLayer's internal Linux/UNIX based infrastructure
  • Assist other departments in engineering highly scalable solutions for new and existing services
  • Provide feedback to architects regarding any issues that present themselves
  • Manage multiple projects with various priority levels and time lines from start to finish
  • Act as escalation point for internal support departments in resolving a wide variety of customer facing issues regarding environment deployment, service issues, and technical questions
  • Consistently meet deadlines for complex issues and new projects involving multiple teams
  • Demonstrate best practices in all aspects of administration
  • Participate in weekly rotating on-call responsibilities, providing 24/7 coverage
  • Develop and maintain accurate documentation for internal procedures and services
  • Continuously stay abreast of new developments in supported operating systems to ensure consistent compatibility with established infrastructure
  • Must collaborate with other departments to resolve complex issues and be detail oriented
  • Ability to automate solutions to repetitive problems/tasks


Required Technical and Professional Expertise

  • 5+ years of applicable experience with Linux/UNIX systems in a production environment
  • Understanding of basic network concepts, familiarity with TCP/IP and VLAN functionality
  • Ability to automate solutions to repetitive problems/tasks
  • Demonstrative written and verbal communication skills to audiences with a wide variety of technical knowledge
  • Very strong troubleshooting skills towards root cause analysis and practical issue resolution
  • Strong understanding of universal network services (DNS, HTTP, email, Samba, LDAP, MySQL)
  • Knowledge of one or more scripting languages (PHP, Bourne shell, Ruby, Python)

Preferred Tech and Prof Experience

  • Experience using automation tools (Chef, Puppet, Ansible) to deploy and configure environments
  • Familiarity with Citrix load balancers
  • Exposure to Kickstart
  • Experience with XenServer

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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