This employee provides instruction to management and HR staffs in employee and industrial relations as well as IBM's internal appeal channels. This role also includes collaborating with IBM support staffs to interpret and comply with applicable laws and practices that affect the employment relationship, monitoring outside labor and political developments to effectively advise and influence strategic business decisions, and managing labor organization interactions. The employee guides functional objectives or technologies.
Professional knowledge related to incumbent's function/business unit and its processes.
Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.
Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment.
Provides ongoing technical /operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understand department/ functional mission and vision. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.
Impact on Business/Scope:
Accountable for department results and for activities and/or projects involving multi-functional teams. Regularly participates in overall functional program planning. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.
Required Technical and Professional Expertise
Refer to the JD
Preferred Tech and Prof Experience
Refer to the JD
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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