IBM Cloud Data Services: Back End Software Engineer

    • Dublin, Ireland

Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at IBM. The IBM Cloud - Fabric 2.0 team is challenged with solving complex problems that will advance our business to the next level. We build the most innovative systems in the industry using the latest technology to deliver creative solutions for our customers.

This team is responsible for building runtimes and services to host the cloud management components. This team is also responsible for operating the service 24 x 7 and maintaining the security of all our systems, such as authentication, permissions and handling of sensitive data.

If you are a talented developer who seeks responsibility, thrives when empowered, and understands the importance of personal accountability, then we would like to talk to you.

Your Role and Responsibilities
The IBM Cloud Data services team is responsible for developing and operating the Software as a Service offerings that provide Data Services in IBM Cloud. IBM Cloudant, Databases for PostgreSQL, Databases for Redis, Databases for Elasticsearch, Database for etcd, Databases for MongoDB, Messages for RabbitMQ, and IBM Event Streams make up the family of services that run in multiple IBM Cloud datacenters around the globe. As a rapidly growing set of offerings, we will be bringing new, secure, and compliant data service offerings to market, expanding the breadth of databases that we offer on our platform.

We are now looking for enthusiastic Software Engineers to join our teams. The successful candidates will have a passion for both SW development, along with a proven record and desire to work in a DevOps environment. You will drive and implement new requirements and improvements into the product, including new feature requests, integrating new technologies into the service, the orchestration to stand up new components, adding or enhancing our use of Kubernetes and associated operators, or changes to resolve or mitigate commonly hit operational issues. We work from a prioritised list of customer and business requests and form cross-functional feature delivery squads in charge of delivering the product end-to-end, through design, planning, execution, deployment, testing, monitoring, alerting, documentation, and ongoing operations and support.

The IBM Cloud Data Services team has been at the forefront of Continuous Integration/Continuous Deployment (CI/CD) SW development for the last 5 years. We operate in a true agile, continuous delivery model utilising the latest tools and technologies. When something isn't working, we fix it, improve it, and then apply the knowledge learnt. You will have the opportunity to learn every aspect of running a 24x7 Cloud Service and will gain highly-marketable skills in the process.

We are looking for candidates to perform a DevOps role. This means you both develop the software but are also responsible for keeping the platform and data service running. The services must meet stringent availability targets 24x7 in all data centres across the globe. As a member of the data services team you will join the primary on-call rotation (includes weekends) where you will be the primary responder for day to day operational issues. Working closely with our worldwide teams, this provides a unique opportunity to gain first-hand experience with the latest database technologies. You will follow runbooks to resolve such issues and use your troubleshooting and analytical skills to diagnose or troubleshoot platform or Data Service issues.

You need to be collaborative, able to handle responsibility, and love learning new techniques and tools. There is no requirement to be expert in any one language, however knowledge of Go, Java, Python, are useful as well as Docker, Ansible, Jenkins, Orchestration and other cloud technologies such as Kubernetes. Specific skills in database technologies such as PostgreSQL, Redis, etcd, Elasticsearch, RabbitMQ, MongoDB, MySQL, Cassandra, and/or Apache Kafka would also be useful, but not required.

The key requirement is to have a passion for developing a High quality, Highly Available service. Engineers that have been successful in this area typically have:

  • A solid engineering underpinning to understand what High Availability means
  • Embrace the "you develop it, you operate it" culture - which means if it goes wrong you will be called out to fix it
  • Have a passion to keep up to speed with the new technologies in the Agile CI/CD development process, Cloud and Data Services space
  • Are great team workers that are willing to turn their hand to whatever the highest priority issue of the day happens to be


Required Technical and Professional Expertise
  • Bachelor's in Engineering, Computer Science, or relevant experience
  • Experience with Linux
  • Experience with programming languages
  • Experience with Continuous Delivery
  • Experience with development of monitoring in production components
  • Experience with troubleshooting systemic or customer issues in production components
  • Experience with developing and operating highly available, distributed applications in production environments
  • Capability to work in a global, multicultural and diverse environment
  • Fluent English

Preferred Technical and Professional Expertise
  • Experience writing Golang applications
  • Experience with Python
  • Experience with writing Kubernetes operators
  • Experience with Prometheus
  • Experience with developing and operating highly available, distributed applications in production environments on Kubernetes
  • Knowledge of the IBM Cloud ecosystem

About Business Unit
Digitisation is accelerating the ongoing evolution of business and clouds - public, private, and hybrid - enabling companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.

Your Life @ IBM
What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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