Graduate Client Technical Specialist: Storage
Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Your Role and Responsibilities
We are looking for a candidate with knowledge IBM Storage Systems (HW & SW) and how to integrate them with IBM Power Servers and the industry standards
The overall mission for Systems Hardware Lab Services is to deliver technical enablement to our colleagues, business partners and to our clients.
Typical tasks and deliverables you will find:
• Assisting our sales teams with deep technical insight and expert knowledge during the sales phase
• Demonstrating product and solutions capabilities to our clients using live demonstrations or by leading technical Proof of Concepts
• Defining project scope and develop Statement of Work for implementation and integration projects
• Participating actively and/or lead implementation and integration of our technologies into client environments
• Assist or lead Root Cause Analysis or problem resolution during critical post sales situations
• Provide technical enablement and training to the technical community of our colleagues, business partners and clients
We are looking for candidates with a strong passion for working with the latest technologies in the server and storage product ranges, and we are looking for self-motivated people who are focused and dedicated to:
• Our clients' success
• Systems Hardware results and willing to work with our local and global sales team on relevant opportunities
• Continuously developing and maintaining expert knowledge within primary technology areas
As a member of the IBM Systems Hardware Group, you will be part of a high-performance culture where the focus is on the client's success. We emphasize the development of our employees because knowledge and competence provide the foundation for achieving great results.
Required Technical and Professional Expertise
1 year experience in Storage projects
Technical expertise and hands-on
Multicloud environments skills
English & Spanish fluent
Preferred Technical and Professional Expertise
IBM Storage cetifications
About Business Unit
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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