Digital Business Analyst

Job Description

We think bigger than an agency and more creatively than a consultancy with the power to integrate the whole system. We are IBM Interactive Experience (IBMiX). We are a next generation services company dedicated to creating transformative ideas that get our clients to the future first.

As a Digital Business Analyst you will interact with internal and external stakeholders to provide reporting consultation, act as the data SME, develop, own, maintain, execute reports, and build ad-hoc report templates. The person in this role will have had experience in ix projects, a technical background, experience in analyzing business operations, process and technology and a flexible approach to handling a dynamic work environment and projects. The person in this position will be data driven, a self-starter, and highly motivated to go beyond what is asked. This person will need experience from an ix perspective in developing strategies, governance structures, operating models and implementation roadmaps. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

Responsibilities:

• Define configuration specifications and business analysis requirements to help feed into UX/UI teams
• Perform quality assurance and work closely with UX/UI
• Own and develop a relationship with partners, working with them to optimize and enhance our integration
• Reads documentation provided and documents production
• Talks to subject matter experts
• Help design, document and maintain system processes from an ix perspective
• Report on common sources of technical issues or questions and make recommendations to the product team
• Communicate key insights and findings to the product team
• Constantly be on the lookout for ways to improve overall ux - monitoring, discover issues and deliver better value to the customer

Required Technical and Professional Expertise

• Previous experience in Business / Systems Analysis
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions, from an ix perspective, and in data visualization techniques and tools
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Fluent in English. Preferred Tech and Prof Experience
• Experience of the business development process, which includes financial, industry insights and consultative selling skills that can be applied to opportunities across the business unit
• 5 to 7 years experience

Preferred Tech and Prof Experience

• Previous experience in Business / Systems Analysis
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions, from an ix perspective, and in data visualization techniques and tools
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Fluent in English. Preferred Tech and Prof Experience
• Experience of the business development process, which includes financial, industry insights and consultative selling skills that can be applied to opportunities across the business unit
• 5 to 7 years experience

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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