Data Center Technician (HOU)

Job Description
IBM Bluemix Infrastructure (SoftLayer) offers a unified platform that gives you cloud computing the way you want it, deployed on demand, with a single pane of glass for systems management (one portal; one Application Programming Interface (API)).

IBM Bluemix Infrastructure (SoftLayer) is currently recruiting for Server Build Technicians to join the team.

Essential Duties:
Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers
Deployment of Cisco Layer 2 networking equipment
Troubleshoot, test, quality assurance of server hardware
Professionally resolve hardware issues via trouble ticket
Create tickets within the ticketing system to address problems, incidents and changes of hardware.
Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment, processes, teams.
Install, test, and label cable and fiber using standard data center protocols and using cable management systems
Required Basic knowledge in Windows, Linux, or Unix Operating Systems
Preferred 6 months of experience in Windows, LINUX/UNIX Operating system. IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Required Technical and Professional Expertise

  • Basic knowledge with Windows, LINUX or UNIX Operating system.


Preferred Tech and Prof Experience

  • Basic experience with cabling and server installation


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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