Customer Service Representative - various language combinations

Job Description

| ENGLISH + TURKISH | POLISH | DUTCH | GERMAN | SPANISH | PORTUGUESE | FRENCH | ITALIAN | HUNGARIAN | RUSSIAN | GREEK | and | CROATIAN + CZECH

Imagine the possibility of working on a daily basis with a foreign language, be surrounded by over 80 different nationalities and have possibilities to help others and to learn new things? We are looking for enthusiastic colleagues able to speak on B2/C1 level TURKISH or RUSSIAN or POLISH or DUTCH or GERMAN or SPANISH or PORTUGUESE or FRENCH or HUNGARIAN and who has at least basic IT knowledge and willingness to learn and develop more and more.

We are waiting for you! Are you ready for us to give you a call? Just apply!

YOU:

  • Are sociable person,
  • Have great listening skills and passion to help others,
  • Are polite and tactful (even with some not very happy customers),
  • Are able to analyze information and solve problems,
  • Are always optimistic and positive (or just trying to be),
  • Have some basic IT skills.
YOU WILL:
  • Work in international environment in the biggest IT company in Brno,
  • Handle inbound and outbound calls in a foreign language,
  • Provide customer support to our B2B clients, where you will be responsible for providing satisfactory resolution
BENEFITS we offer:
  • Language, soft skills and IT skills improvement
  • Cultural closeness, diversity
  • Personal development and work in team
  • Understanding the basics for development
  • Expertise on various IT processes
  • Access to numerous e-learnings, certifications, free language courses
  • Relocation assistance (for German, Dutch and French language)
  • Private medical insurance plan
  • Additional 5 days of paid holidays
  • Pension and life insurance
  • Attractive referral bonus programs
  • Multisport Card (800 sport and relax centers in 140 cities over Czech Republic)
  • Various discounts in restaurants, electronics, beauty salons
  • Attractive mobile tariff for all employees
Please, take in consideration, that should your application be successful, our recruiters will contact you within 14 days.

Required Technical and Professional Expertise

  • Are sociable person,
  • Have great listening skills and passion to help others,
  • Are polite and tactful (even with some not very happy customers),
  • Are able to analyze information and solve problems,
  • Are always optimistic and positive (or just trying to be),
  • Have some basic IT skills.


Preferred Tech and Prof Experience

Bachelor degree,
IT background

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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