Collections: Portfolio Management Associate

Job Description

  • Initiate customer contact (via daily call goal) to manage collection process
  • Generate ideas and seize opportunities to drive reduction in DCSO and over 30
  • Review and analyze aged trial balance to identify priority accounts to conduct and facilitate collection efforts
  • Engage in customer interface to understand accounting, purchasing, and delivery processes and procedures
  • Account projections and analysis of accounts. Must understand internal operations to effectively recommend customer processing opportunities


Required Technical and Professional Expertise

  • 1 - 3 Years Relevant Experience
  • Proficient in all Windows Applications (emphasis on Excel and Access a plus)
  • Analytical, Assertive and Results Driven
  • Highly Effective Interpersonal & Communication skills
  • Fosters Creativity and Innovation
  • Strong Team and Organizational skills
  • Knowledge of Electronic Presentment and Payment Applications


Preferred Tech and Prof Experience

  • Advanced working knowledge of Excel
  • Multi-million dollar portfolio management with cash flow and aged transaction improvements
  • 1-2 years experience in Oracle AR
  • Bachelor's degree in Finance, Accounting, or Economics


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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