Cognitive Computing - Business Analyst - Sydney

Job Description
Cognitive Computing - Business Analyst - Sydney

IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyse. How we engage. IBM is a leader in this global transformation so there is no better place to launch your career.

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge.

We are currently looking for an individual to fill the role of Senior Business Analyst for our fast growing and highly visible AI and Advanced Analytics Practice.

This role collaborates directly with IBM's clients to identify and elicit the business needs of our clients, and so will be an expert in facilitating / conducting client workshops and interviews, and will document the requirements to ensure joint understanding and prioritisation.

Of course, this means the person must have a confident and outgoing personality to be able to engage with senior executives and a wide variety of IBM stakeholders.

The candidate should have worked in an Agile environment, and therefore familiar with 'epics' and 'user stories', and how these are allocated within sprints .

Must have an outgoing personality to easily connect with Client stakeholders and IBM team.

Should have a good working knowledge of the essential capabilities and limitations of machine learning, and have an understanding of the opportunities and challenges involved with adoption of cloud computing.

Will have strong knowledge of at least one industry (e.g. Banking, Insurance, telecommunications...) and always on top of latest technology developments and their real-world applications.


• Detailed interrogation of client needs and gathering functional and non-functional requirements.

• Creating detailed user stories, epics and acceptance criteria

• Identifying, developing, and supporting business process change

• Participate in all Agile meetings such as sprint planning, stand-ups, demos, and retrospectives

• Work effectively individually and with team members toward customer satisfaction and success

• Participate in client meetings to communicate status or give demos in showcase workshops

• Responsible for providing the effort estimates in an agile environment;

• Be keenly aware of timelines and budgeting to deliver in a timely manner

• Ability to understand complex technical concepts and present them in simple terms to non-technical team members and clients

To ensure success in the role you will possess the following skills:

• At least 5 years' experience defining software requirements for complex products, either as a business analyst or equivalent role in Agile software delivery.

• At least 5 years' experience working with Agile practices and associated skills including user story writing

• At least 4 years' experience developing and delivering supporting business processes

• At least 2 years' experience in designing management process, business process engineering, use case specification

• Excellent communication and writing skills (to attend client meetings and speak with clarity, write requirements in clear business terms, etc.)

Preferred Technical and Professional Experience:

• At least 2 years' experience in Design Thinking techniques

• At least 1 year experience with working in an onshore/offshore model;

If you tick these boxes, and are ready to start your next challenge with a career at IBM - click "Apply" today. To find out more, head to

Required Technical and Professional Expertise

As above

Preferred Tech and Prof Experience

As above

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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