Client Relationship

Job Description
The Client Representative is responsible for the total client relationship with one or more important IBM clients or competitive prospects, including traditional large accounts, OEMs, alliance partners, business partners, distributors and end-users of IBM technology. The employee leads a functional/business unit.

Skills:

Environment:
Business unit, country, or international professional mastery related to operations, strategies, and objectives in leading edge or critical situations.

Communication/Negotiation:
Teamwork at highest levels. Plan and conduct complex negotiations reaching lasting agreements and commitments.

Problem Solving:
Anticipate, create and define innovative and visionary concepts in strategic environment.

Contribution/Leadership:

Develops and implements product, market, business, or technology strategies with executive review. Has vision of overall strategies. Contributes to policy making. Recognized as an expert and leader by members of a field, related functions, and multi -country organizations. Leads business unit, country, or international teams, conducts special projects, or manages functions or strategic departments.

Impact on Business/Scope:

Accountable for business unit, major country, or international projects or programs. Responsible for committing multiple resources and achieving customer satisfaction, cost, expense, revenue and other business measurements of critical importance. Responsible for quality output/value add for highly visible products, services and future business development.

Required Technical and Professional Expertise

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Preferred Tech and Prof Experience

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EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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