Business Analyst

Job Description

  • Interpreter between two worlds - business and IT, bridging the gap of understanding between business and technology teams
  • Aims to understand business needs and to define and manage business requirements
  • Oversees delivery of tested system solution to ensure it meets the business requirements
  • Key communicator and driver of collaboration throughout the development life cycle
  • Focused on the customer, and works closely with the IT delivery team
  • Essential in the development of successful information technology solutions
  • BA is a discipline in IBM IT Specialist profession


Required Technical and Professional Expertise

  • Stakeholder management - Confident in dealing with all levels of stakeholders such as: project sponsors, subject matter experts, business managers, end users, administrators, architects, developers, testers, etc
  • Leadership - taking responsibility for successful project delivery (along with project/delivery manager), guiding team members in business and requirements knowledge
  • Communication skills - verbal and written, in both business and technical languages
  • Listening skills - ability to listen well to business and IT teams and understand their needs
  • Presentation skills - to business teams and development teams
  • Acceptance Criteria - ability to create and agree on a well-defined acceptance criteria in structured languages like Gherkin to ensure the flow in the cycle.
  • Compliance and Risk Management: ability to detect and ensure the requirements being raise


Preferred Tech and Prof Experience

  • Agile - experience working in Agile environments, looking to deliver value to the customers early and often, and helping the team and the Product Owner to work as an Agile team, the Business Analyst can take the role of Scrum Master as needed.
  • Manage change of requirements - via baselining techniques, feature/story management
  • Manage traceability of requirements through to test results and delivery
  • Facilitation - for meetings, to elicit, clarify, communicate requirements
  • Collaboration - able to work with variety of teams esp. Business & technical teams
  • Negotiation - ability to manage stakeholder expectations
  • Quality Assurance - ensuring successful outcomes and client satisfaction
  • Ability to Prioritize requirements based on business knowledge and common sense


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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