Banco de CV - Assistente Administrativo - Inglês ou Espanhol Fluentes

Job Description
This job role covers activities such as cash application, customer master record and business partner fee payment fulfillment processes. People in this role are responsible to maintain client relationships by supporting fulfillment processes, taking ownership of problem resolution, accurately handling processing/transaction requirements, applying effective research techniques, and promoting client satisfaction and sales productivity. Execute the defined business processes, in line with business controls to meet business objectives. The employee prioritizes tasks and chooses the best method.

SKILLS
Environment:
Experience and working knowledge in several interrelated departmental activities. Awareness of functional activities.

Communication/Negotiation:
Seeks and exchanges information, ideas, and concepts. Some presentation skills are necessary. May require negotiation to achieve coordination.

Problem Solving:
Use specialized technical knowledge to identify ,evaluate, and resolve various interrelated problems from several sources.
Recommends improvements to established procedures.

Contribution/Leadership:
Responsible for a variety of interrelated processes within well established procedures.
Responsible to set work schedules individually or as a team member.
Process is monitored as required.
Provides technical guidance.
Impact on Business/Scope:
Accountable for individual results and for the impact of the results on the team, interrelated activities, or project.

Required Technical and Professional Expertise

- Administrative experience.
- MS Office tools, with focus on Excel, Macros, Pivot Table and advanced functions.
- Deliver strong results, demonstrating focus, professionalism.
- Requires initiative, problem solving skills, sense of urgency and constant and clear communication with the stakeholders we support.

Language:
- English - advanced / fluent
OR
- Spanish - advanced / fluent

Preferred Tech and Prof Experience

.....

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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