Application Tester - Cognitive

Job Description

The IBM CIO is looking for a talented Cognitive Tester to join our Support@IBM Cognitive Team to help in implementing a Watson virtual chat agent that will transform the IT Support experience for every IBM user. This leading edge solution will be integrated into the Help@IBM internal support process. You will collaborate with products owners, product SME's, content authors, backend developers, front-end developers across other teams to test the Cognitive solution for the Support@IBM team. You will test the functionality of the end to end system, using manual and automated software application testing approaches.


• Identify and define testing requirements for the solution

• Identify best-of-breed functional and performance testing tools

• Perform test case development to ensure appropriate test coverage of the solution

• Perform functional test automation

• Perform performance test automation

• Implement the functional and performance testing for the solution

• Test environment management

• Assume responsibility for master test plan

• Document issues discovered through testing and validate that resolutions are implemented correctly

• Embraces change, collaborates well with both technical and business people

Required Technical and Professional Expertise

• Understands the concept of using tests to document requirements and drive development

• Experience in an agile development project

• Experience in 1 or more functional testing tools such as : Protractor, Jasmine, Selenium

• Experience in 1 or more performance testing tools such as : Robot Framework, Loadrunner, Jmeter

Preferred Tech and Prof Experience

• Previous experience as a Cognitive Tester

• Experience using one or more testing methodologies

• Experience with the MS Excel

• DevOps experience to incorporate testing steps into the continuous integration and continuous delivery cycle

• Experience with testing telephony solutions

• Familiarity with chat bots or end user support applications

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Back to top