Accounts Receivable Collections Specialist
This role includes the execution of the collection program thru the new ways of work (Agile). People who play this role are accountable to maintain a positive cash position for the Market they support and develop excellent customer relationships. A self-directed profile is required to solve the problems related to open accounts receivable, managing precisely the requirements process / transaction, applying techniques of effective research and fostering customer satisfaction and sales productivity.
Execute the Agile and Accelerate practices defined for accounts receivable, according to the company controls and business objectives.
Required Technical and Professional Expertise
Required Technical and Professional Experience
Bilingual (Spanish & English), third language desirable
Proven expertise of AR/STS tools
Excel medium level
Required Non-Technical and Professional Experience
Minimum 8 months in AR
Agile Explorer badge
Not in Improvement Plan
Good writing and communication
Ability to work with multiple team members
Self-directed / Driven to achieve
Ability to work under pressure/stress
Availability to work on site, with possible extended shifts or on weekends/end of months.
Preferred Tech and Prof Experience
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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