Description
The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.
Responsibilities
The Specialty Operations Pharmacy Technician 2 May contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which includes effective communication with patients and providers. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
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Required Qualifications
- Must have an active Pharmacy Technician or Tech in Training license
- Must be certified by the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association(NHA)
- Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
- Excellent communication skills
- Experience using multiple computer applications simultaneously and strong data entry skills
- A positive, proactive attitude with a passion for customer service
Scheduled Weekly Hours
40