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Humana

Regional Community Management Professional

Athens, OH / Remote

Description

With a laser focus on addressing health disparities and equity, the Health Equity and Community Engagement Regional Coordinator (Community Management Professional 2) addresses health disparities and cultivates the organization's social community through community advocacy programs and active engagement with community members.

Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving the Health Equity and Community Engagement departmental area and frequently requires interpretation and independent determination of the appropriate course of action.

Requires collaboration with other regional coordinators, and conducts briefings and regional meetings; maintains frequent contact with the Health Equity and Community Engagement Manager.

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Responsibilities

Responsibilities:

Health Equity and Regional Community Management Professional 2 Coordinator builds visibility and credibility of the organization's products and services through intentional, consistent, and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. The Health Equity and Community Engagement Regional Coordinator will play a critical role in helping to identify and address disparities in health care access, service provision, satisfaction, and outcomes. Primary responsibilities include:

  • Supporting the implementation of the Health Equity Strategy for the Ohio Medicaid Market by working collaboratively with the Health Equity and Community Engagement team and Market team.
  • Traveling throughout the region to provide education about the organization to promote health equity and community engagement. Resides in the same territory they are assigned to work in; exceptions to this may be considered, due to business need.
  • Establishing relationships and actively engaging with communities and community-based entities to inform and address local health equity issues (Local, Regional).
  • Supporting core strategies that include authentic community engagement, working in priority communities, using data to inform practices, and seeking feedback from Enrollee, Provider, and Community Advisory Groups to inform the development and delivery of programs and services that eliminate health disparities.
  • Working with the Health Equity & Community Engagement Manager to promote cultural humility at all levels within the organization and among its providers.

This Role is ONLY for Candidate's that Reside in OHIO and must live within 50 miles of Athens Ohio

Required Qualifications:

  • Associates Degree in business, communications, or related field or equivalent work experience
  • Minimum of two (2) years of experience in community outreach, or related field of equivalent work experience
  • Working knowledge regarding health disparities and health equity
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Ability to communicate effectively to senior leadership, team members, and with the community
  • Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs
  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
  • Committed to improving the health of Ohioans and reducing health disparitie
  • Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Preferred Qualifications

  • Experience in Managed Care or Health Insurance
  • Prior experience with Medicare & Medicaid recipients.
  • Road Warrior who enjoys traveling long distances.
  • Knowledge of community health and social service agencies and additional community resources.

Additional Information

Scheduled Weekly Hours

  • 40 hours with flexible work schedule, due to community engagement activities, some evenings and weekends.
  • Remote/50-75% working in the Field.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Client-provided location(s): Athens, OH 45701, USA
Job ID: humana-R-303644
Employment Type: Other

This job is no longer available.

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