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Humana

Manager, Inside Sales

Remote

Description

As a customer-centric company, our top priority has always been the health of the people we serve. Our decades of experience helping millions of members, and our continuous learning on how to meet their evolving needs, fuels our purpose and our passion for serving our customers.

Every year customers are deciding on their health insurance and drug benefits for the following year. To be competitive in this market, we must not only have top-notch plans, but have a team that provides quality leading consumer experiences.

Responsibilities

The Inside Sales Manager will be responsible for leading and developing a highly engaged, top- performing team of 15-25 Inside Sales Agents who sell the portfolio of products offered to prospects and members over the phone. Additional responsibilities include providing ongoing training, monitoring sales results and trends, and implementing tactical operations for projects and initiatives.

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  • Responsible for achieving Retail Sales goals for all individual product lines
  • Responsible for Human Capital growth and development, investment in culture, engagement and well-being
  • Strategic planner and thinker

This is a remote position

#LI-Remote

Required Qualifications

  • Active Health Insurance license in the residing state (OR the willingness AND ability to obtain within 75 days of hire date)
  • 2 years of leadership experience with direct reports
  • 3 years of sales experience
  • 2+ years call center experience
  • Must be willing to work any shift on any day during business operation hours (5am-10pm est), including nights and weekends, or any additional hours based on business needs.
  • Must be willing to travel up to 20% (within the year) for leadership/business meetings
  • Meet Humana's Connectivity policy in additional information

Preferred Qualifications

  • Bachelor's Degree
  • Honorable Military Service
  • Bilingual with the ability to speak, read, and write in both English and an additional language without limitations or assistance

Additional Information

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a Modern Hire interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.

Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

  • Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

If you have additional questions regarding this role posting, please send them to the Ask A Recruiter by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Scheduled Weekly Hours

40

Job ID: humana-R-303276
Employment Type: Other

This job is no longer available.

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