Account Management Professional (VSP / Variable Staffing Pool) - Jacksonville, FL

    • Jacksonville, FL


The Account Management Professional 1 is responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. The Account Management Professional 1 work assignments are often straightforward and of moderate complexity.


The Account Management Professional 1 oversees customer account management, including negotiating contracts and agreements. Develops and oversees customer retention campaigns. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Required Qualifications

  • Associate's Degree in Business, Finance or a related field
  • Insurance industry experience required
  • Valid state health insurance license in Florida
  • Strong computer skills including demonstrated experience with data entry
  • Excellent written and verbal skills
  • Strong interpersonal skills
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications
  • Bachelor's Degree in Business, Finance or a related field
  • General Lines Agent License
  • Bilingual

Additional Information

This position is VSP / Variable staffing pool & requires travel

Scheduled Weekly Hours


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