Programs Assistant


This role requires an individual who is professional and who displays the drive, determination, and self-motivation to meet the needs of our Programs operations. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business.


  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues.
  • Sort and prepare all incoming mail for scanning into ImageRight filing system.
  • Index all scanned documents to ensure delivery to correct work group, individual or filing drawer.
  • Maintains complete and accurate files and inputs necessary data on the company's agency management system.
  • Receive claim files from carriers, verify coverage for each loss reported, forward verification of coverage back to the carrier.
  • Process quotations, binders, certificates of insurance, new business, renewals, cancellations, endorsements. Check paperwork for accuracy and transmit all paperwork to the clients.
  • Provides a high level of support to our Sales staff in obtaining, maintaining, and expanding business.
  • Execute daily job responsibilities, particularly coding of claims presented to Trust Veterinarians.
  • Maintain service standards as outlined in the procedure manual.
  • Maintain confidentiality requirements regarding insurance coverage.

  • High School diploma or equivalent; AA and/or college degree preferred
  • Illinois producer license appropriate to the position preferred.
  • Excellent oral and written English communications skills
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
  • Ability to work in a positive team environment
  • Ability to work a regular, full-time work schedule at HUB's facility(s) and ability to travel on business if required

Location: United States, Illinois, Chicago

Required Education: Some college (no degree)

Required Experience: Less than 1 year

Required Travel: No travel required

Date published: 15-May-2018

Department: Account Management & Service

Ref#: P2730_20180504

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Meet Some of HUB International's Employees


Business Development Associate

Mike’s in charge of lead distribution and generation within the Program Sector. He focuses on supporting sales agents by helping gather information needed to drive business.


Account Associate

Katherine supports the Senior Vice President and the primary Account Manager, educating and managing commercial clients, understanding each client’s changing requirements, and delivering the right commercial solutions.

Back to top