Personal Lines Account Manager

EasyInsure, a rapidly growing national brokerage, is looking for a full time RIBO licensed Personal Lines Account Manager to join our growing head office team. This individual will be responsible for working with our existing clients providing excellent customer service and outstanding value in every transaction. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!
Choose a career with EasyInsure and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining EasyInsure you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. EasyInsure is a company where your contributions will make a difference.
Responsibilities:

  • Managing all aspects of an existing book of business
  • Ensuring new business and retention targets are met, including by means of re-marketing
  • Cross-selling other insurance and financial products based on the minimum requirements
  • New Business sales
  • Upsell existing clients
  • Complete outbound calls as required for renewal review and special projects
  • Respond to inbound telephone inquiries
  • Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
  • Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.
Qualifications:
  • High School Diploma
  • Minimum 2 - 3 years of experience in Personal Insurance/insurance industry
  • RIBO licensed
  • Team player able to work within Production and Service teams.
  • Strong interpersonal and communication skills: written and verbal
  • Strong social skills and confidence required to succeed
  • Ability to work independently and in a team with minimal supervision
  • Effective organizational, time and client management skills with an ability to prioritize tasks
  • Effective communication skills both written and verbal
  • Proactive and customer focused approach
  • Knowledge of diverse insurance policies and emerging insurance trends
  • Resourceful researching skills
  • Quick, efficient and accurate data entry skills
  • Working knowledge of Microsoft Office Products (Word and Excel)
  • Ability to communicate in French an asset, not a requirement
  • LLQP Licence an asset, not a requirement
Total Rewards:
Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program - Award for successful hires
Paid Vacation
Corporate Cell Phone Discount Program
Paid Sick Days
Recognition Programs
HUB Days - Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program
Core Values:
  • Entrepreneurship - encouraging innovation and educated risk taking
  • Integrity - doing things right every time
  • Teamwork - working together to maximize result
  • Accountability - measure and take responsibility for outcomes
  • Service - serving customers, communities, and colleagues
EasyInsure is a division of HUB International, the largest insurance brokerage in Canada. HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent


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