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HUB International

Personal Insurance Account Manager

Leamington, Canada

HUB International's vision is to be everywhere risk exists - today and tomorrow. Helping protect what matters most.

HUB International continues to grow and seeking a strong customer focused Account Manager to join our dynamic Personal Insurance Team in either our Leamington or Windsor office. This is an ideal role for a strong team player who can provide outstanding customer experience and act as a positive HUB Brand Ambassador. This role will require a flexible individual to adapt to the growth of the business.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

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Responsibilities:

Maintaining a book of business including:
  • Lead generation for Personal Lines
  • Ensuring targets for new business and retention are met, including by means of re-marketing
  • Cross-selling other insurance and financial products based on the minimum requirements
  • Respond to inbound inquiries by providing effective and efficient customer service to verbal and written inquires.
  • Resolving client concerns and complaints while ensuring the Service Excellence Standards are met.
  • Process policy changes, new business, and cancellations on company portals
  • Ensure coverage standards and company requirements are met
  • Maintaining and understanding all underwriting guidelines and products for our insurance companies.
  • Make requests to insurance companies
  • Claims follow ups and reporting
  • Support the team in ensuring customer service levels are maintained
Qualifications:
  • RIBO licensed
  • 1-2 years' Insurance experience
  • Strong customer service experience and multitasking skills
  • Professional, team player and a great HUB Brand Ambassador
  • Strong MS Office (Word, Excel, and Outlook)
Core Values:
  • Entrepreneurship - encouraging innovation and educate risk taking
  • Integrity - doing things right every time
  • Teamwork - working together to maximize results
  • Accountability - measure and take responsibility for outcomes
  • Service - serving customers, communities, and colleagues
HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
  • LI-JL
Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Client-provided location(s): Leamington, ON, Canada
Job ID: hub-227085588
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

This job is no longer available.

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