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HUB International

Office Administrator

Wallaceburg, Canada

HUB International's vision is to be the leading sales and service organization in the insurance industry.
HUB continues to grow and we are seeking a dynamic Administrative Assistant to join our Personal Lines team based in Wallaceburg, Ontario. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

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Responsibilities:
  • Provide clients with prompt, courteous and professional service
  • Prepare client renewal packages, policies, submissions, binders, letters, summaries and invoices
  • Scanning and attaching documents in broker management system
  • Sort/distribute mail, filing, bank deposit and other general administrative duties
  • Front-desk duties such as greet clients, answer phone calls and take payments where required
  • Effectively balance demands & priorities to ensure all job functions are met daily without delay
  • Review policy documentation for accuracy and completeness, ensure effective workflow management
  • Analyze client coverage, exposures and loss experience to determine risk requirements
  • Contribute to growth targets and sales goals, identify cross-selling and upselling opportunities
  • Resolve client concerns and complaints while ensuring that excellent service standards are met
  • Perform other responsibilities as assigned by manager
Qualifications:
  • High School Diploma and relatable work experience required
  • Minimum of 2 years' customer service experience, sales experience an asset
  • Highly ambitious self-starter, works well independently and pro-active/solution focused
  • A team player with a great attitude, self-motivation, & the ability to work in a fast-paced environment
  • Collaborates respectfully and effectively; values mentorship of experienced team members
  • Able to learn new software systems and follow ongoing changes to workflows
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
  • Strong organization, time and client management skills
  • Strong interpersonal and communication skills: written and verbal
  • Previous insurance experience or RIBO license an asset
  • Willingness to obtain RIBO License, training path provided
  • Consistently exhibits all of HUB's Core Values
Core Values:
  • Entrepreneurship - encouraging innovation and educated risk taking.
  • Integrity - doing the right thing every time.
  • Teamwork - working together to maximize results.
  • Accountability - measure and take responsibility for outcomes.
  • Service - serving our customers, communities, and colleagues.
HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
HUB Total Rewards:
Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program - Award for successful hires
Paid Vacation
Corporate Cell Phone Program
Paid Sick Days
Recognition Programs
HUB Days - Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program
Career development & advancement opportunities
Early closure, Friday before stat holiday
Employee Engagement & Social Committee
*LI-JL
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Diploma

Job ID: hub-1008150172
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

This job is no longer available.

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