Insurance Account Manager - Internship

At HUB International Mountain States Limited, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

With our Regional Office in Billings, MT, we currently have more than 300 employees, working throughout the states of Montana, Wyoming, Idaho, North Dakota, South Dakota, Nebraska, and Minnesota. We provide a broad array of products and services in the following areas:

  • Personal Insurance
  • Employee Benefits
  • Agriculture Insurance
  • Commercial Insurance
  • Risk Services

We pride ourselves on providing local expertise supported by global resources. Our proven process consists of establishing clear expectations and delivering meaningful solutions that are tailored to meet our clients' individual and business needs.

Some of the highlights of HUB:

  • One of the fastest growing North America insurance brokers
  • Top 10 global broker based on revenue
  • Over 300 offices and over 9,000 employees in North America
  • Over 1 million clients with a 94 percent retention rate
  • Over $8 billion in premiums
  • Unique ability to facilitate cross-border transactions between the U.S., Canada and Mexico


  • Assist Sales Executives in gathering risk information and quoting
  • Learning about agency management system for policy set up, documentation, scanning, and attaching
  • Review change requests and cancellations in agency management system and carrier systems
  • Assist in preparing ID cards, binders, certificates, and other insurance documents as requested
  • Help in monitoring incoming mail
  • Assist in processing incoming payments from clients
  • Learn about processing endorsement requests and submitting information to appropriate insurance companies and other third parties
  • Assist in renewal processing
  • Assist service units with change requests, audit processing, and monthly reporting as well as various clerical duties
  • Scanning/electronic filing of communication documents
  • Maintain good working relationships within office and department
  • Provide phone assistance for office when needed


  • Practical application of skills and knowledge learned in class
  • Communication and people skills
  • Organizational and time management skills
  • Final review and written letter of recommendation
  • This is a paid internship


  • During normal business hours; can be flexible with scheduling
  • Must be currently enrolled in a degree-seeking undergraduate or graduate program at an accredited college or university and maintaining at least a 3.0 GPA (3.5 GPA for graduate students)
  • Must be comfortable working with proprietary information and be able to maintain confidentiality
  • High level of attention to detail, excellent organizational skills, and ability to prioritize is required
  • Strong oral and written communication skills

Meet Some of HUB International's Employees

Kristin S.

Wellness Manager

Kristin oversees the employee wellness program, HUB Healthy Habits, by supporting the company’s dispersed offices. She also works with each Wellness Coordinator to tailor programs to different teams.

Mike B.

Business Development Associate

Mike’s in charge of lead distribution and generation within the Program Sector. He focuses on supporting sales agents by helping gather information needed to drive business.

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