IBU Account Manager - Commercial Lines

    • Wallaceburg, Canada

HUB International's vision is to be the leading sales and service organization in the insurance industry.
HUB continues to grow and we are seeking a dynamic Commercial Lines Account Manager, IBU to join our Commerical Lines team, on an existing book of business, based in Wallaceburg, Ontario. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.
Responsibilities:

  • Provide clients on an existing book of business with prompt, courteous and professional service
  • Prepare client renewal & re-marketing packages, policies, submissions, binders, letters & invoices
  • Effectively balance demands & priorities to ensure all job functions are met daily without delay
  • Review policy documentation for accuracy and completeness, ensure effective workflow management
  • Analyze client coverage, exposures and loss experience to determine risk requirements
  • Contribute to retention and new business goals, identify cross-selling & upselling opportunities
  • Resolve client concerns and complaints while ensuring that excellent service standards are met
  • Back-up to front-desk duties such as greet clients, answer phone calls & take payments where required
  • Perform other responsibilities as assigned by manager
Qualifications:
  • High School Diploma and relatable work experience required
  • Minimum of 2 years' insurance industry experience
  • RIBO, OTL License, or Applied Epic experience an asset
  • Highly ambitious self-starter, works well independently and pro-active/solution focused
  • A team player with a great attitude, self-motivation, & the ability to work in a fast-paced environment
  • Collaborates respectfully and effectively; values mentorship of experienced team members
  • Able to learn new software systems and follow ongoing changes to workflows
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
  • Strong organization, time and client management skills
  • Strong interpersonal and communication skills: written and verbal
  • Willingness to obtain RIBO License, training path provided
  • Consistently exhibits all of HUB's Core Values
Core Values:
  • Entrepreneurship - encouraging innovation and educated risk taking.
  • Integrity - doing the right thing every time.
  • Teamwork - working together to maximize results.
  • Accountability - measure and take responsibility for outcomes.
  • Service - serving our customers, communities, and colleagues.
HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
HUB Total Rewards:
Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week Education Reimbursement Program
Competitive Salary
HUB Employee Referral Program - Award for successful hires
Paid Vacation
Corporate Cell Phone Program
Paid Sick Days
Recognition Programs
HUB Days - Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program
Career development & advancement opportunities
Early closure, Friday before stat holiday
Employee Engagement & Social Committee
*LI-JL
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Diploma

HUB International provides property and casualty, life and health, employee benefits, and investment and risk products as an insurance brokerage with offices around the globe.

HUB International Company Image


Back to top