HR Generalist - Recruiter

    • Indianapolis, IN

Job Function: Human Resources
FLSA : Exempt
Reports to : SVP, Personal Lines Strategy and Business Development
Location : Indianapolis, IN
About HUB
HUB International is a top 10 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 500 offices across the United States, Canada and Puerto Rico with more than 14,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
Position Summary
The HR Generalist has a strong focus on recruiting (75%) and will support all aspects of Human Resources for a growing segment of our Personal Lines business. You will actively recruit for the build-out of a new call center in Indianapolis, as well as the needs of our existing Chicago call center. This position will handle all employee relations and performance management for the segment, with the benefit of a dotted-line mentor in Human Resources. The person selected must be adept at proactively building pipelines of qualified candidates and a fearless pursuer of passive candidates via networking and warm calling.
Job Duties:

  • Work as a trusted advisor and business partner providing consultative recruitment services, consistent communication, and timely follow-through on commitments to hiring managers
  • Source candidates for sales, customer service, operational functions and other positions of varying experience levels for our Call Centers
  • Directly source candidates, screen resumes, perform telephone screen interviews and interview candidates for referral to managers
  • Engage in the pursuit of qualified passive candidates through business networking, substantial cold-calling, and utilization of social networking tools such as LinkedIn
  • Track candidates through our talent management system (Workday) to ensure compliance, adherence to corporate protocol, and the proper measurement of recruiting initiatives
  • Manage recruitment processes, including onboarding, using our human capital management system (Workday) to ensure accurate and compliant records & retention
  • Develop professional relationships with industry and civic groups, educational institutions, and government agencies for candidate sourcing and diversity outreach
  • Collaborate and drive employee initiatives in engagement, recruiting, and employee relations
  • Problem solve using logic, reasoning, collaboration and solid HR skills to resolve difficult employee situations
  • Foster a culture of teamwork and respect through effective coaching and implementation of Company standards and guidelines
  • Work with managers and employees to address and resolve human resources matters through day to day guidance on performance management (coaching, counseling, development and disciplinary actions)
  • Coordinate and deliver management training in interviewing, hiring and selection, positive team member relations, handling terminations and harassment issues
  • Provide specific deliverables such as weekly reports and strategic plans
  • Monitor the effectiveness of campaigns and overall strategy, making adjustments to consistently deliver expected results and client satisfaction
  • Influence outcomes through established relationships with employees, leaders, and coworkers
  • Successfully manage multiple competing priorities and simultaneous requisitions with aggressive timelines
  • File electronic copies of employee onboarding documentation and correspondence in the appropriate file management system (i.e., ImageRight, Workday)
  • Assist with the management and entry of tasks within the human capital management system (Workday) such as position creation, employee termination, job changes, and other related transactions as may be assigned
  • Track employee referral bonuses and submit to payroll for timely payment
Qualifications:
  • Must have 2-5 years of Human Resources experience, with 1-2 years of dedicated, high volume recruiting experience
  • Proven ability to attract passive candidates and build proactive pipelines through cold calling and networking
  • Bachelor's degree strongly preferred; some college required
  • Professional in Human Resources (PHR) or Society of Human Resource Management-Certified Professional (SHRM-CP) designation desirable
  • Insurance industry experience preferred, but not required
  • Proven ability to work with remote locations
  • Exceptional organizational skills, follow up skills, and attention to detail
  • Track record of developing and maintaining strong, trusting relationships with clients at all levels of the organization
  • Knowledge of LinkedIn and social media recruiting sites
  • Applied experience with applicant tracking systems and other recruiting related technologies
  • Project management experience
  • Strong relationship building skills
  • Excellent initiative and intuitiveness
  • Strong proficiency with Microsoft Office, especially Excel and Outlook
  • Must have the ability to travel up to 25% of the time, with pockets of additional travel.
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.
Department Human Resources
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy at https://hubinternational.jobs/eeo/
E-Verify Program at https://hubinternational.jobs/e-verify/
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

HUB International provides property and casualty, life and health, employee benefits, and investment and risk products as an insurance brokerage with offices around the globe.

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