Employee Benefits Policy Service Associate

About us:
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
The Employee Benefits Admin Support position will provide administrative and clerical support to department members. They will also assist with processing client and prospect needs in accordance with company objectives and procedures.
In this role you will:

  • Be responsible for scanning/electronic filing of communication and documents
  • Review and process change requests in the agency management system and carrier systems
  • Check policies and endorsement for completeness and accuracy
  • Enter data as required by insurance company automation systems
  • Handle correspondence and clerical processing of accounts
  • Help track cancellations/reinstatements
  • Prepare ID cards, cancellations and other insurance forms as required
  • Input/maintain accurate data in agency management system and ancillary systems as required
  • Process incoming-mail as designated by team members
  • Maintain electronic and hard copy client files per agency standards
  • Assist account managers with various requests and processes
  • Assist account managers with building client policy/coverage database
  • Maintain good working relationships within office and department
  • Provide phone assistance for office, department, and mail room
  • Follow agency procedures and insurance company regulations
  • Perform other specific duties or projects as assigned
What you offer us:
  • 3 years of administrative related work experience
  • Strong data entry skills
  • Excellent organizational, follow-up, and analysis skills
  • Excellent communication and interpersonal skills and proven ability to work in a team environment
  • Ability to exercise independent judgment
  • Work with a normal amount of supervision
  • Work normally scheduled hours and additional time as needed
  • Excellent verbal skills and telephone etiquette
  • Above average math skills
  • Insurance knowledge preferred, but not required
  • Property/casualty license preferred, but not required
What we offer you:
  • A rewarding job that helps local businesses in the community
  • Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
  • Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)
  • A work/life balance because that's important for all of us
  • Learn from the expertise of your coworkers
  • Growth- HUB is growing, and so can your career
  • Be part of a motivated team
#LI-RC Department Account Management & Service
Required Experience: 1-2 years
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy at https://hubinternational.jobs/eeo/
E-Verify Program at https://hubinternational.jobs/e-verify/
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.


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