Construction Practice Leader

Purpose:

  • As the Construction Practice Leader, you're responsible for the strategic oversight of product offerings, implementation and service delivery model, new business development, account retention, and the successful mentoring and development of our Construction Practice service staff
  • Lead the team of 19 professionals at varying levels to manage an $11 million agency revenue book of business.
  • Lead development of the overall business plan to grow our presence in the construction arena in the Region
  • Lead engagement with and participation in construction business development activities throughout the state that appropriately build the HUB brand and Construction practice
  • Work with the Chief Marketing Officer to facilitate and strengthen key insurance carrier relationships that support the Construction Practice
  • Monitor staffing model in the practice to ensure delivery of appropriate services within the budgeted financial model. Ensure continuous analysis of the staffing model to make necessary changes.
  • Consult internally with colleagues inside of Midwest West Region as respects the placement and service of construction accounts in both MM and Small Commercial
  • Active participation as a member of the Senior Leadership Team, driving the direction of the practice in the Midwest West Region

Performance Expectations:

  • Lead a team of 19 Service staff, of varying levels
  • Manage a book of $11 million in agency revenue
  • Minimum retention of 93% of book
  • Lead the team to produce organic growth through assisting in the acquisition of new, profitable accounts, as well as cross-selling & account rounding existing accounts
  • Maintain subject matter expertise as respects the coverage needs of and resources available via HUB and related insurance carriers for Construction
  • Develop depth of knowledge in specific industry relevant to the clients you service, and actively participate in industry best practice groups, boards, and associations, etc.
  • Create and implement a formal learning and development curriculum for the team
  • Defend and support HUB Midwest West culture & values
  • Minimum growth in book in excess of 4% of book managed
  • Ensure development of service plans on all accounts over $10,000 in revenue or less at your discretion
  • Maintains strong relationships with trading partners
  • Assess competitive markets and develop a marketing strategy with team
  • Continue to lead and communicate consistently across all channels on expectations of each account
  • Review contracts for insurance requirements, and explain exposures to clients as needed
  • Lead monthly renewal stewardship meetings with Producers and Service team.
  • Notify Commercial Lines Practice Leader of any loss greater of $5,000 in revenue
  • Continue to represent HUB in the community, as well as the insurance industry, through leadership in at least one association while maintaining relationships with at least one center of influence
  • Create positive synergy with Property and Casualty practice to encourage two way cross-selling
  • Must be willing to provide a Mentor relationship with less senior Account Executives

Cultural Expectations:

  • Demonstrates honesty, integrity, and ethics, keeping your word; does the right thing every time
  • Demonstrates respect, positive attitude, and an environment free of judging others
  • Seeks continuous learning, teaching and striving to get better every day; is open to feedback and applies what is learned
  • Embrace diversity of opinion and thought, seeks first to understand, assumes the best of others
  • Demonstrates collaboration, team work, and a place where great ideas can happen
  • Defend and support HUB Midwest West culture & values

Core Competencies

  • Must be motivated by providing proactive leadership, communication, and strategic thinking on all accounts
  • Must be able to maintain and foster relationships with Carrier and Client alike
  • Can institute effective employee development procedures which address training, processes and procedures, E&O avoidance, continuing education, recruiting, hiring, and disciplinary actions
  • Possess technical expertise in the insurance industry as a whole, and have effective marketing and negotiation skills
  • Must have great organization & presentation skills with the ability to create a strategy & execute on it
  • Demonstrate the ability to develop, organize, manage, & execute process for cross-selling & account rounding
  • Must be able to delegate and hold team members accountable while establishing and maintaining strong working relationship among all channels
  • Must demonstrate the highest level of expertise in industry and must maintain relationships with Executive Management
  • Adhere to the highest ethical standards.

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