Commercial Lines Account Manager - Select

The Select Commercial Account Manager is responsible for assisting Producers and other Account Managers with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company.

  • Prepares and coordinates all transactions, paperwork, and internal processing for assigned accounts, including but not limited to:
    • Quoting
    • Applications
    • Invoicing
    • Policies
    • Certificates of Insurance & Evidence of Property Insurance
    • Endorsements
    • Proposals for Renewal Accounts
    • Change Requests
    • Audits
    • Annual Review Preparation
    • Cancellations
  • Prepares quotes, invoices, transmittals, ID cards, certificates of insurance, binders and cancellation forms as required
  • Reviews and processes change requests in the agency management system
  • Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Producer
  • Provides quality customer service to clients, team members, and carriers
  • Reviews policies and endorsements for completeness and accuracy
  • Prepares policies for delivery to clients
  • Communicates with company personnel regarding the client's needs and/or issues
  • Maintains an accurate suspense system on all items that require a response
  • Responds to customer inquiries
  • Orders Marshall Swift and other insurance underwriting reports
  • Input/maintain data on account management system and ancillary systems as required
  • Other reasonable duties as assigned by your supervisor
  • The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
    • At least three years of demonstrated proficiency in Select business account management required
    • Exceptional customer service skills
    • Excellent organizational, interpersonal, communication skills
    • Proven ability of working in a successful team environment
    • Strong data entry skills
    • Ability to exercise independent judgment
    • Proficient in Microsoft Word, Excel, Outlook, and internet utilization
    • EPIC Agency Management System experience preferred but not required
    Department Account Management & Service
    Required Experience: 2-5 years
    Required Travel: Negligible
    Required Education: Bachelor's degree (4-year degree)
    HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .
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