Commercial Lines Account Manager

HUB International's vision is to be the leading sales and service organization in the insurance industry. HUB continues to grow and seeking a dynamic Commercial Lines Account Manager who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role can be based out of our Oakville or St. Catharines office.
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

  • Managing all aspects of an existing book of business
  • Respond to new business referrals and receive phone-in new business leads
  • Ensuring new business and retention targets are met, including by means of re-marketing.
  • Marketing current and new clients including gathering all required underwriting information, prepare marketing submissions, analyze options offered by Insurers, prepare & present new business proposals;
  • Cross-selling other insurance and financial products based on the minimum requirements.
  • Upsell existing clients.
  • Complete outbound calls as required for renewal review and new business referrals
  • Respond to inbound telephone inquiries
  • Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
  • Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.
  • Check policies, endorsements and other required and related documentation for accuracy.
  • Complete all required sales reports and documentation required
  • Attend Insurer meetings and marketing presentations as required
  • Strong interpersonal and communication skills: written and verbal
  • Ability to work independently and in a team
  • Sound negotiation and sales skills
  • Minimum 2 years commercial Insurance experience
  • CAIB or CIP (or working towards)
  • RIBO license
  • Team player, able to work within Production and Service Teams
  • Effective organizational skills and time management
  • Exceptional interpersonal, verbal and written skills
  • Working knowledge of MS Office (Word and Excel)
  • Experience with TAM or EPIC an asset
HUB International Ontario offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
Department Account Management & Service
Required Experience: 1-2 years
Required Travel: No Travel Required
Required Education: High school or equivalent

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