Commercial Insurance Processor

About us:

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

Our team is looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Commercial Insurance Admin Support position provides a high level of service to our commercial lines clients and helps us maintain strong relationships with our customers.

In this role you will:

  • Provide administrative and clerical support to department members. Assist with processing client and prospect needs in accordance with company objectives and procedures.
  • Responsible for scanning/electronic filing of communication and documents
  • Process endorsement requests and submit information to the appropriate insurance companies and other third parties
  • Process certificate requests within one day. Process renewal certificates
  • Check in policies for accuracy and communicate variances with account manager
  • Issue renewal binders and invoices as designated by account managers
  • Assist in renewal processing
  • Assist service units with change requests, audit processing and monthly reporting
  • Assist service units with various clerical duties
  • Process incoming-mail as designated by team members
  • Maintain electronic and hard copy client files per agency standards
  • Assist account managers with building client policy/coverage database
  • Maintain good working relationships within office and department
  • Provide phone assistance for office
  • Follow agency procedures and insurance company regulations
  • Perform other specific duties or projects as assigned

What you offer us:

  • 3 years of administrative related work experience
  • Strong data entry skills
  • Excellent organizational, follow-up, and analysis skills
  • Excellent communication and interpersonal skills and proven ability to work in a team environment
  • Ability to exercise independent judgment
  • Work with a normal amount of supervision
  • Work normally scheduled hours and additional time as needed
  • Excellent verbal skills and telephone etiquette
  • Above average math skills
  • Insurance knowledge preferred, but not required
  • Property/casualty license preferred, but not required

What we offer you:

  • A rewarding job that helps local businesses in the community
  • Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
  • Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)
  • A work/life balance because that's important for all of us
  • Learn from the expertise of your coworkers
  • Growth- HUB is growing, and so can your career
  • Be part of a motivated team

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