Commercial Insurance Assistant Account Manager

HUB International Limited is a leading insurance brokerage providing an array of worldwide brokerage services including property, casualty, risk management, life and health, employee benefits, investment, and wealth management products and services throughout the United States, Canada and Puerto Rico.
We currently have an opportunity for an Commercial Insurance Assistant Account Manager with ISR Marine Insurance Services, LLC in our Richmond, VA office.. The selected employee will be responsible for assisting Producers with the servicing of assigned commercial lines accounts with a focus on marine accounts in accordance with the practices, policies and procedures of the Company.
Coordinate the handling and servicing of assigned accounts with the Account Manager/Producer.
Provide support to the Account Manager/Producer on pre-renewal processes.
Review and analyze accounts for coverage, limits, etc., and make appropriate recommendations to clients/brokers.
Develop and maintain relationships with clients/brokers to ensure that all service needs are met.
Gather information from clients/brokers and review applications for submission to underwriters for both new and renewal business.
Prepare client proposals based on client's needs, rates and coverages.
Maintain the accuracy of data in the agency management system.
Handle collections of premiums due.
Enter data as required by insurance company automation systems.
Handle correspondence and the clerical processing of accounts including applications, transactional file maintenance and agency management system input of each account.
Process certificate of insurance requests.
Maintain cancellation/reinstatement system for commercial accounts.
Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Other responsibilities as assigned by Manager.

  • Experience in commercial insurance. Knowledge of marine coverage is a plus.
  • Producers Property and Casualty license or ability to obtain license after hire.
  • Experience with Microsoft Office products.
  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .
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