Assistant Branch Manager

HUB International provides products and services in all areas of insurance, including Commercial, Personal and Employee Benefits. We are the leading insurance broker in BC and across Canada, and are ranked among the world's top 10 insurance brokerages. We are committed to providing the best coverage, value and service based on the strength of our vast global resources and solid local relationships.

The Assistant Branch Manager reports to the Branch Manager and is responsible for assisting the Branch Manager in developing and managing a branch, with accountability for increasing revenues, profitability, and flow through, managing expenses, as well as the overall satisfaction / engagement of both clients and employees.

Fiscal Responsibilities

  • Help develop annual business plan, with the Branch Manager that when executed, will meet targets, and maximize every opportunity, for all lines of business in the branch
  • New business
  • Business retention
  • Branch growth
  • Client experience
  • Introduction of new lines of business
  • Monitor P&L statements and take appropriate corrective action when necessary to ensure targets are met
  • Assess local market and identify current and prospective opportunities to obtain new clients
  • Ensure an excellent and consistent client service experience
  • Ensure all best practices are adopted and effective for the branch
  • Maximize on opportunities for efficiency (i.e. utilizing central processing)
  • Participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization
  • Other duties and responsibilities as assigned

Talent Management Responsibilities
  • Provide a positive work environment that attracts, retains and motivates talent
  • Support the team of talent to achieve their highest performance potential
  • Identify and develop future leadership talent (Supervisors, Leads, Managers)
  • Onboard and orient new talent
  • Clear, concise and consistent communication (branch specific, corporate communications, etc.)
  • Other duties and responsibilities as assigned
  • Operational Responsibilities
  • Manage operational aspects of the branch including corporate branding, office aesthetics and cleanliness
  • Ensure the safekeeping of all company assets in the branch
  • Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employees

  • Ability to work collaboratively with direct reports, colleagues and front line talent to create a results driven and team oriented environment
  • Strong communication skills (verbal & written)
  • Excellent interpersonal skills with a variety of individuals (internal and external)
  • Passion and firm understanding of business and financials
  • Ability to plan and manage at the operational, branch level
  • Strong organizational skills
  • Minimum 3 years' experience leading a department or branch
  • Level 2 General Insurance License

Your future with HUB:

HUB International's Greater Vancouver location is based out of Burnaby, BC with offices throughout the Lower Mainland & Fraser Valley. We offer comprehensive benefits, group RRSP matching, complete tuition / course / certification coverage, and exciting opportunities for advancement. Our brand new head office on Still Creek Drive is LEEDs certified and has a complimentary on site fitness facility, locker room & showers, bike room, outdoor running trails, and a shuttle from Gilmore Station for those who transit.

We offer:
  • Competitive wages
  • Flexible work hours
  • Complete tuition financing
  • Opportunities for career advancement and professional growth

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.

Location: Canada, British Columbia, Surrey

Required Education: High school or equivalent

Required Experience: 1-2 years

Required Travel: No travel required

Date published: 31-May-2018

Department: Account Management & Service

Ref#: P2915_20180530

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