Supervisor Manufacturing Operations

Typically supervises non-exempt individual contributors in single functional area. Provides immediate supervision to a small tactical team of non-exempt employees engaged in supporting the day-to-day efforts of the department. Employees are usually all direct reports. Requires mentoring and guidance on handling new situations. Escalates issues where known precedent has not been established.


  • Responsible for manufacturing and remanufacturing activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets regional business requirements.
  • Manages a team of non-exempt individual contributors; leads and coordinates daily activities.
  • Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes.
  • Ensures the delivery of products and services that meet the performance metrics defined by next level management.
  • Prepares monthly performance reports.

Education and Experience Required:
  • First level university degree or equivalent experience.
  • Engineering Diploma may be required in some countries.
  • Typically 2+ years of experience in an operations function.
  • Typically 0-2 years of project management experience.

Knowledge and Skills:
  • Strong knowledge of factory floor, material or warehouse management systems and Microsoft Office suite.
  • Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language.
  • Knowledgeable of country specific legislative and regulatory compliance (e.g., import and export regulations; trade restrictions, EH&S).
  • Utilizes the expertise of others as necessary
  • Good qualitative and quantitative analytics and data modelling skills.
  • Good project management skills.
  • Good people management skills.
  • Partnering skills (e.g. improving the day-to-day performance of internal and/or 3rd party partners).
  • Familiarity with Lean Sigma or Quality Improvement methodologies.

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