Organization Development Program Manager

  • Develop and execute people and career development strategies aligned with the organizational strategy that have a high impact on the Operational Excellence organization and our hosted employees population.
  • Generate a work environment where the collaborators feel empowered and motivated to deliver best in class service.
  • Define and implement action plans that aim to improve the VIA results of the organization.
  • Manage and lead the recognition program within the organization.
  • Develop, organize and lead the logistics of activities across the NA Operational Excellence organization and our hosted population.
  • Plan, manage and follow up the yearly budget for people related activities.
  • Work with Communications Team to develop the communication strategies for the people and career development programs.
  • Reinforce a development culture that focuses on the skills needed by the organization.
  • Identify improvement areas and implement initiatives that generate a positive impact on our employees' career development.
  • Implement programs to identify individuals with noticeable talent.
  • Accompany managers and supervisors on the employee career development process.
  • Support the implementation of ongoing career conversations as part of our regular reflect conversations.
  • Innovate and execute programs that promote empowerment and self-career building in NA Operational Excellence.
  • Partner with CS teams at HP Costa Rica to support and provide solutions for the accomplishment CS Costa Rica campus programs.
  • Support HP Costa Rica engagement initiatives as a Site Ambassador.

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