JetAdvantage Technical Solutions Engineer

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex solutions sales problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in sales engagements, customer training, and cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and technical consulting policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Responsibilities:

  • Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.
  • Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
  • Provides Technical Sales support and thought leadership for HP Access Control and HP Security Manager for indirect routes to market
  • Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
  • Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
  • Drives innovation and integration of new technologies and quality initiatives into projectsand activities in the manufacturing and/or engineering organization.
  • Leads and provides guidance and mentoring to less-experienced staff members.


Education and Experience Required:
  • Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.
  • PMP, PMI, ITIL certifications a plus.
  • Typically 6-10 years experience.


Knowledge and Skills:
  • Strong technical knowledge of software applications, software solutions, IT networks and systems
  • Extensive experience with HP Access Control, HP Security Manager, or similar solutions
  • Experience using project and program planning tools and software packages to create, manage, and track project results.
  • Excellent analytical and problem solving skills.
  • Demonstrated business acumen and successful experience managing all aspects of programs, including communicating with stakeholders and directing matrixed teams and resources.
  • Excellent written and verbal communication skills; mastery in English and local language
  • Ability to effectively communicate and training others on Solutions Offers, program plans, proposals, and results, and negotiate options at senior management levels.


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