Customer Service Rep
Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
Education and Experience Required:
- Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree.
Knowledge and Skills:
- Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills.
- Knowledge of microcomputer hardware, basic- level knowledge of operating systems software.
- Demonstrated writing/correspondence skills.
Meet Some of HP's Employees
Elizabeth focuses on the HP consumer experience, scaling best practices across premium consumer notebooks, testing products before public release, and crafting the compelling story of their design and performance for press workshops.
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