Business Operations Manager

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  • Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP). Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management.
  • Manage SAP Modules, IBP and Business Warehouse for planning and be able to trouble shoot and correct the data
  • Become SAP IBP Subject Matter Expert and support planning community on weekly critical cycle and tasks.
  • Good understanding of SCITs file from external partners
  • Ability to build reports in SQL and Write Queries
  • Experience building report automation and tools develop for business analytics.
  • Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
  • Partners with global business units and supply bases to generate and deliver demand signals.
  • Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address
  • Contributes to priority projects by adding creative insights and developing recommendations
  • Communicates requirements and guidelines to the regional and global business unit planning teams.
  • Mentors junior-level staff and establishes guidelines for the mentorship programs .
  • Collaborates across regions and business units.
  • Ability to influence a particular business across functions and/or regions.
  • Manages quantitative and qualitative business models and analyses to support proactive supply chain operation activities & priority projects.


Education and Experience Required

  • First level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of experience in a supply chain function.
  • Experience in more than one supply chain function.

Knowledge and Skills Required
  • Excellent understanding of supply chain processes (plan, source, make deliver).
  • Identifies cutting edge analytical tools, models and methods for making key business decisions.
  • Deep knowledge about SAP IBP and Business Warehouse
  • Building reports in SQL and write Queries
  • Excellent communication and influencing skills; mastery in English
  • Excellent internal and external relationship management skills.
  • Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
  • Strong project management skills, with capability to manage cross functional teams in multiple geographies.
  • Strong business acumen and technical knowledge within area of responsibility
  • Very strong understanding of the company's overall supply chain strategy.
  • Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling
  • Excellent understanding of national and international trade requirements to align customs/trade function with business objectives
  • Strong leadership skills including team-building and conflict resolution and management


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