Alliance Marketing Claims Specialist

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

  • Analyze alliance partnership requirements and translate into current offering to/with/through the organization.
  • Develop closed-loop post- analysis and competitive intelligence for assigned Alliance partnership programs and recommend indicated actions.
  • Provide training and sales support.
  • Identify and align cross- organizational and/or cross- region marketing plan to drive consistent message and execution.
  • Support development of Alliance marketing plans and programs.
  • Direct Marketing Communications/other teams in the execution of quarterly plans.
  • Recommend and develop program metrics/goals/ benchmarks.
  • Additionally, may be assigned responsibilities at lower job levels.
  • Champion the utilization of common marketing processes and languages.
  • Implement marketing processes and tools such as marketing resource management (MRM), customer relationship management (CRM) and customer knowledge management (CKM).
  • Analyze historical financial and operational metrics, such as business seasonality, lead, sales pipeline conversion rates, to drive action planning.
  • Manage marketing projects to meet timelines and ensure that the project is useful for all stakeholders.

Education and Experience Required:

  • BA or BS in Marketing or related field; MBA preferred.
  • 5+ years marketing and/or project management experience.
  • Experience in MRM or CRM applications; statistics background a plus.

Knowledge and Skills:

  • In-depth knowledge of marketing principles, practices, tactics and tools.
  • Working knowledge of marketing activities and practices and procedures.
  • Familiarity with and/or experience in business and marketing strategies.
  • Excellent written/oral communications and analytical skills.
  • Strong interpersonal and project management skills; ability to manage virtual teams.
  • Strong negotiating skills.
  • Ability to interface effectively with multiple levels of management and functional disciplines.
  • Strong ability to influence/ drive consensus.

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