IT Engineer

Houzz (www.houzz.com), the revolutionary platform home design and remodeling, is looking for a senior IT professional to lead the development and maintenance of our global corporate IT environment. Spanning 11 offices in 4 continents, Houzz’s world-class teams will depend on you to ensure the reliability, security, and performance of our computer and network infrastructure.

This position is full-time and based in downtown Palo Alto, CA.


Responsibilities

  • Drive the development, procurement, and maintenance of Houzz’s global corporate IT infrastructure, including: networking / wireless, VOIP, centralized computer administration, directory management
  • Setup, manage, and prioritize the day to day operations of Houzz’s global IT helpdesk and corporate IT operations
  • Take ownership over the security, performance, and reliability of all IT infrastructure
  • Drive the development of standards, policies and procedures as needed for proper compliance with both internal and external standards
  • Perform hands-on technical system administration as required
  • Drive efforts to streamline IT operations, leveraging automation wherever possible
  • Manage relationships with all external IT vendors and contractors; forecast requirements and manage budgets as needed
  • As required, build, manage, and lead a global team of IT professionals
  • Work closely with other teams at Houzz to understand their needs and collaborate on IT initiatives

Required Skills & Experience

  • 5+ years of experience in a corporate IT/Operations environment, including significant cross-functional project management experience
  • Direct experience with setup, rollout, and maintenance of networking, wireless, and VOIP
  • Demonstrated experience with hands-on technical system administration, including Mac OS and Windows environments
  • Experience working with an internationally-distributed workforce and multiple locations a plus
  • Demonstrated experience in successfully managing IT projects with $XXX,XXX budgets and explicit project timelines
  • Demonstrated experience managing multiple, simultaneous projects
  • Excellent leadership, management, interpersonal and communication skills
  • Excellent organizational skills, coupled with an innate ability to multi-task and prioritize tasks
  • Deep analytical mindset, with the ability to diagnose and resolve both technical and project management challenges



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