Account Coordinator - Sales (Russia)

As an Account Coordinator at Houzz, you'll have the opportunity to help grow and shape the 16-million-and-counting Houzz consumers and renovation & design professionals; think Architects, Interior Designers, Landscapers and more. You’ll become a core member of our bright, tight-knit, super collaborative team, growing Houzz in Russia and beyond. We’re looking for people who love to connect and help other people, who are self-starters that roll up their sleeves, and who are seriously web-savvy.  Houzz is a successful, growing company, so you’ll have great opportunities for career growth and learn loads along the way.

Responsibilities

  • Work with our Pro Community Manager to support the Houzz professional community across a wide range of needs, responding to inbound queries and coordinating community outreach
  • Communicate with Architects, Interior Designers, and all our professionals online, over the phone and in-person, educating, onboarding and solving support related issues
  • Provide feedback to the engineering teams on how to make Houzz even better for our community
  • Planning and execution of community events
  • Represent Houzz at trade shows and events

Requirements

  • Degree level education (or 2-3 years of great relevant work experience)
  • Sales or account management experience
  • Being an expert user of the internet and having strong tech capabilities is essential: you don't have to know how to code but you are likely the go to tech person in your family - we're all self-proclaimed tech geeks at Houzz!
  • You are smart, switched on and get a buzz from learning new things
  • Strong verbal and written communication skills - You should have phenomenal interpersonal skills, and enjoy talking with people in-person and over the phone
  • You are a glass half-full kind of person
  • You are willing to go the extra mile to look after our community
  • Bonus points if you are a lover of home design and have a great Houzz profile!

Perks of the role

  • Opportunity to make a major impact on our business - you will join a small team in Moscow with huge room to grow as we do
  • Competitive salary and bonus
  • Lovely bright office, fancy ergonomic chairs, Macbook airs and snacks on tap!
  • The chance to be part of a home design revolution... :-)


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